This Case Study begins on page 475 of the text.Once you have summarized the case, identified the problem(s), and devised your recommendations, answer the following case questions:Discuss some strengths and weaknesses of the changes process at the Southwestern Free Clinic, including the coaching and action research processes.What are your thoughts on the TFC’s recommendations for change?How would you manage the year 2 process?After answering these questions, be sure to wrap up your Case Study by sharing your Personal Reflections on what you learned from the case and any closing thoughts.Case SummarySummarize the main points presented in the case.Problem IdentificationDescribe the problem(s) presented with the organization in the case.RecommendationsDiscuss the changes you would recommend to help resolve the problems with the organization.Case Study QuestionsAnswer the 2-4 case study questions presented with your chosen case. Fully answer the question even if some of the details were discussed previously.Personal ReflectionsWrap up your Case Study by sharing your personal thoughts on the case.
