How does this problem effect practice,environment, a group, society, and/or policy?

Accidents while driving emergency vehicles for the Boston Fire department are increasing at a rate that is unacceptable. There is a systemic issue of lack of accountability, training, and experience. The systemic attitude of fast and intense response while driving is dangerous but necessary in all other aspects of the field. The person driving feels a sense of duty to respond quickly and the organization promotes fast response. Training is missing key stress induced drivers training and also accountability across ranks. The policies and procedures of the fire department do not touch upon technical expertise of driving to or from emergencies, need technical revision.
****I am giving a survey to find out the current issues that are at the forefront of the organization.
******DIRECTIONS*****
Introduction Outline – Detailed Suggestions
First address the problem! State the overall area of concern/focus/interest(populations-at-risk for injustice or discrimination; need for more functional affiliations for individuals and groups; unethical policies/practices; lack of knowledge in the field, etc.). Arouse the reader’s interest; tell the reader what to expect in the rest of your paper.
You can also answer the questions, “ How does this problem effect practice,environment, a group, society, and/or policy?” The potential utility of your study can be: 1) an addition to current knowledge of a problem or a vulnerable population; 2) to put theory to an empirical test; 3) to better understand the relationship between variables (like homelessness and housing shortage); or 4) to determine the effectiveness of a treatment method or program.
Discuss how this problem area affects individuals, communities, and society as a whole(what are issues of social and economic justice).
Conceptually define your major variables in a clear and concise manner, e.g. “child
abuse” or “math knowledge”.
Brief history
It is helpful to your readers to understand the context of your problem and the solutionsthat have been attempted to date. Is this a recent problem? An on-going one? What brought it to the attention of the public?
Review
You need to summarize what existing literature has to say about your problem and the existing solutions: What has been tried, what has worked, what has not worked, why. As you begin, you need to share your theory with the readers so they understand how what you are presenting is influenced by that theory.
As you read articles on your topic look for what other authors have to say about a theoretical framework for understand the problem and pointing a direction for solutions. This section should flow from past to present. What where the earliest interventions orsolutions? What are the most recent? Be sure to present all sides whether or not they agree with your hypothesis.
Your research will typically involve some gap in information (why research what we already know?). After you present what is already known, make your case for your research either answering a new question, getting a new answer to an old question, answering a question about a new population, etc.
After you have made your case that your research is going to give new information, you will summarize the major points. Finally, you will formulate (in the last sentence of your introduction section) your research question or your hypothesis.